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best job in usa Amazon Customer Support officer

  • usa

Website Amazon

best job in usa Amazon Customer Support officer Give online support to all our clients, with focus on AMAZON customers (mainly Europe and USA ), clearing doubts, answering inquiries and complaints in a fast, friendly and effective
Advise customer on inquiries, complaints and comments made by the various online sites, especially AMAZON, answering each in a period not exceeding one hour
best job in usa Amazon Customer Support officer Providing a service that is highlighted by the warmth of treatment, customer care and fast and effective solutions to emerging situations
To know in detail the Sentey products sold through the site AMAZON and stock thereof, to support customers on specific queries
Have the ability to search for information on purchase orders from Sentey and technical details of the products compared with nonspecific customer inquiries late optimize response times without the need to cross-examine the client that made the query

Students and/or graduates for careers in communication, PR, MKT
Minimum Experience 2 years in similar position
Advanced – level English (written) and knowledge of idioms of American culture
Ability to establish rapport with the client (put in place of another)
Solving ability and self-management, with effective results to ensure the Quality of Care
Ability to present yourself and the company in a professional manner
Ability to satisfy customers with the personal commitment to fulfill your orders, desires and expectations
Ability to achieve results, improving and maintaining high levels of performance in the context of the strategies of the Company

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